16 Jun 2026

Business Unit:Pratap Mahal, Ajmer - IHCL SeleQtions

Department:Front Office

Job requisition ID:16338

Description:
- About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.- Careers at IHCL- At IHCL, we believe our employees are our greatest asset. We are committed to fostering a energetic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.- Job Objective- To ensure the smooth and efficient operation of the Front Office department and Co-ordination with various other departments in order to ensure personalized, prompt and flawless service to all guests.



The position will also act a as a One Point Contact for all the in-house guests, in-case of guest requests, complaints or any other feedback.- Essential Job Tasks- '*Develops and Sustains productive customer relationships, actively seeking information to understand and address guests' needs.- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Reviews arrival list every day and ensures guest preferences of repeat guests, VIPs, Inner-circle and Chambers members are communicated and delivered by the concerned departments.
Areas of ResponsibilityPlanning
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Assists the Front Office Manager in implementing the annual plan using the TBEM framework, linking the department’s objectives and overall strategy.

Financials
- Ensures daily perform

📌 Duty Manager (Ajmer)
🏢 IHCL
📍 Ajmer