Education
- Bachelor’s degree in computer science, Information Technology, or related disciplineExperience
- 1-3 years in IT Service Desk or technical support roleKnowledge
- Basic understanding of ITIL frameworkSkills:
- Solid problem solving, communication, and customer service skillsTools
- Experience with ticketing tools like ServiceNow, BMC Remedy, or Freshservice, MS Excel, MS Word, MS Power PointOther
- Ability to multitask, prioritize workload under pressure, and work in a 24/7 rotational environment
📌 Specialist - IT Operations (Pune)
🏢 Bristlecone
📍 Pune
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