Supervising Associate Service Excellence (India)

Supervising Associate Service Excellence (India)

13 Aug
|
EY
|
India

13 Aug

EY

India

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Role title
Job Description

Job Summary
Global Delivery Services (GDS) significantly contributes to EY’s globalization efforts and is divided into three main areas: client services, enablement services, and GDS Operations. The role pertains to enablement services, which currently includes Procurement, Talent, Finance and Accounting, IT, Risk Management, Creative Agency, Learning Solutions, Administrative and Workplace Services, and Program Execution Services, as well as support for client services and GDS operations. The overarching objective is to achieve effectiveness and efficiency to provide sustainable value and is integral to EY’s transformation projects and change management delivery.

Key Role and Responsibilities





As a Supervising Associate, the focus will be on the execution of tasks and ensuring their completion before the stipulated timelines. The role involves providing operational support and implementing strategic insights to drive service excellence. Supervising Associate will foster a culture of continuous improvement and professional growth. Additionally, the role includes guiding the implementation of best practices and cutting-edge methodologies within the organization.

Continuous Improvement and Transformation

Assist in defining, adapting, and implementing project management methodologies at the service function level.
Drive continuous improvement efforts on a regular basis and ensure effective governance.
Build an efficiency pipeline through workshops and identify transformation projects.
Help and assist the business in implementing continuous improvement and transformation initiatives.
Run cul

📌 Supervising Associate Service Excellence (India)
🏢 EY
📍 India

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