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Job Summary
The RPA Business Analyst, 2 will identify and document opportunities in existing customer business processes for process redesign and RPA development. The RPA Business Analyst, 2 will function as an integrator between business and technology to create solutions for Bread Financial based on business requirements. This role will be responsible for stakeholder communication, and maintenance of all RPA service delivery artifacts.
Essential Job Functions:
Objective:
Design and develop customer/internal-facing RPA process documents, business requirements, and user acceptance criteria for customer engagements.
Role:
Assess business process for automation opportunities in the banking, and/or finance sector
Develop business requirements with stakeholders and manage project scope as appropriate
Document current and future state process definitions through the use of Process Definition Documents (PDDs)
and Solution Design Documents (SDDs), respectively
Assist RPA CoE team as needed for customer escalations and additional opportunities
Demonstrate comprehension of automation processes and revise designs as needed based on customer feedback
Collaborate with the Bread Financial RPA CoE development team and business stakeholders on identifying stakeholder acceptance criteria and supporting User Acceptance Test (UAT) planning for each development sprint/agile KANBAN
Educate, grow and identify RPA automation opportunities across the Bread Financial enterprise
Work with Bread Financial RPA Center of Excellence (COE) to drive automation pipeline, but not limited to TCO/ROI analysis, best practices
Required skills:
3+ years of Business Analyst experience
2+ years of experience in business analysis for RPA automation processes
Business Analyst Certifications with RPA platforms (UiPath, Blue Prism, Au