Job Purpose:
This role is responsible for maintaining Workday HCM systems and other modules and providing specialized technical expertise to contribute towards creating an exceptional colleague experience. This role collaborates with global internal customers, peers and various stakeholders to discuss user requirements, problem solve, design, assess available technologies, and develop/ package/ present/ test/ implement solutions. The role will require assisting users with training as well as researching and resolving complex global mailbox requests and actively providing solutions.
As a Sr HR System Support Analyst, you will directly contribute to creating an exceptional employee experience, collaborating with teams across the organization to continuously identify, design and execute key digital initiatives that transform how our colleagues work and engage in our tools and enhance the overall colleague experience.
Responsibilities:
Demonstrated attention to detail and customer service.
Ability to learn and navigate recent systems quickly with a passion for working with systems,



data and people.
Build solid effective working relationships as part of a team and interact with all levels of management.
Use relevant computer system applications at an advanced level.
Triage and resolve or escalate global “tickets” timely and effectively.
Provides technical consulting support for HRIS projects or region/ global system needs & issues.
Apply Agile and Design Thinking concepts to come up with and execute solutions to promote continuously improving the employee experience.
Able to discuss and advise on various solution options to configure Workday to support the global HCM needs
Focus on every possibility to automate and improve efficiency for the complex HR and security needs globally across various businesses
Develops business relationships and integrates activities with other departments to ensure successful results
Researches internal and external global HCM system questions

📌 HRIS System Analyst (Delhi)
🏢 Tech Data Advanced Private
📍 Delhi