Job Description Summary
As a Customer Service Engineer, you will be responsible for developing and maintaining robust interpersonal relationships with customer representatives, carrying out installation and maintenance all GE HealthCare Imaging equipment like CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound etc and ensuring customer satisfaction in the assigned area.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Technical: Maintaining all models specific to Multi-Modality Imaging Equipment in the assigned area.
Total system level troubleshooting on complex multi-symptom problems
Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
Business growth:



Assists in the growth and direction of business in his/her geographic area
Productivity: Responsible for Warranty and PMS
Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team.
Required Qualifications
Bachelors degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 2+ years of experience in servicing medical equipment's (Preferably CT, MRI, Cath Lab, C-ARMS, PETCT, Ultrasound etc.)
Experience interfacing with both internal team members and external customers as part of a solution-based service process
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Location for the role is Gujar

📌 Customer Service Engineer (India)
🏢 GE Healthcare
📍 India