Job Description :
Job Title: : Assistant Manager - Change Management
About the Function:
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, qualified, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture.
About the role:
As a Change Manager within our GBO team, you will play a pivotal role in driving groundbreaking change across our organization. You will support projects from inception to completion, ensuring detailed delivery while proactively handling customers at all levels.
Your ability to plan meticulously and coordinate efficiently will be key to your success.
Lead Change Initiatives: Drive visibility and understanding of GBO initiatives among employees, partners, suppliers, functions, and process owners.
Proactive Customer Management: Provide mentorship to leaders and managers as they navigate transitions. Offer support to managers in their roles as change sponsors.
Change Planning & Execution: Develop change management strategies using Prosci methodology. Integrate these strategies into project plans to ensure successful adoption of changes.
Impact Assessment: Assess the organizational impacts of changes from various perspectives including process, knowledge, people, and culture.
Customer Engagement: Identify key customers for initiatives and create comprehensive engagement plans tailored to their needs.
Training & Stabilization: Define training approaches if required and implement actions to stabilize change impacts.
Can-Do Perspec