Tech Lead - Cloud Technologies S
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a robust partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
CLOUD OPERATIONS | AZURE · AWS · GCP
Manager — Cloud Service Delivery, Process & Customer Experience
Band
4C - Manager
Location
NCR / Bangalore / Hyderabad (hybrid)
Function
Cloud Operations
Experience
8–12 years, incl. 3+ in cloud service delivery

The role
We are looking for a Manager to drive service delivery and process for our public cloud estate across Azure, AWS and GCP. You will be responsible for how cloud services are delivered, governed and experienced by the application and business teams who depend on them.
This is a hands-on technical role as much as a service role. You are expected to operate at L3 — the highest technical escalation tier — in cloud infrastructure administra

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