YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Project Management Professionals in the following areas :
10- 15 Years project management experience
Robust knowledge of Project management practices, presales and delivery
Excellent communication, stakeholder management, and leadership skills.
Role / Responsibilities
Experience in leading both digital transformation and L1 apps with a team of 20+ FTE.
Experience with Security , Policy compliance
Deep ITIL Process knowledge and cloud expertise
Hands-on Experience in presales, solutions, estimations, proposal preparation,
and customer defense presentations.
Excellent written and oral communication. Good Analytical and problem-solving skills.
Customer-facing experience, Problem management, and deep process knowledge both in AMS and development projects.
Experience in automation, driving new initiatives like the latest technology adoption, and customer consulting experience is desired.
Ensure adherence to SLAs, KPIs, and compliance standards.
Monitor system performance and proactively address issues.
Serve as the main point of contact for business units regarding service delivery.
Conduct regular service review meetings and provide performance reports.
Negotiate contracts and manage escalations to ensure timely resolution.
Oversee incident resolution and root cause analysis for recurring issues.
Implement preventive measures to minimize downtime.
Identify opportunities for process optimization and automation.
Drive initiatives to enhance use