POSITION SUMMARY
The Associate Director of ZICC Infrastructure Engineering Services leads the strategic enablement and augmentation of engineering capabilities for all Zoetis global infrastructure towers: Cloud, Datacenter, Network, Workspace, Service Desk, AI Enablement, and Collaboration. This role is pivotal for scaling engineering excellence from ZICC, delivering Infrastructure-as-a-Product, automation, and AI/ML readiness through structured collaboration with tower leaders. The Director ensures consistent quality, innovation, and technical maturity in everything ZICC delivers, acting as the connective tissue between global leadership and local engineering talent. The position is global in scope, supporting cross-functional teams and driving outcome-based engagement models that flexibly align with business priorities.
POSITION RESPONSIBILITIES
Engineering Enablement & Delivery Oversight
Lead and manage ZICC engineering functions supporting all infrastructure domains. Ensure successful execution of engineering work aligned with global architecture, playbooks, and platform standards.



Coordinate resource allocation, backlog management, and handoff processes with global leaders.
Innovation & Capability Acceleration
Drive engineering innovation by introducing structured methods such as sprint reviews, pilot programs, and DevOps practices. Partner with tower leaders to co-design experiments, proofs-of-concept, and automation pilots led by ZICC engineers. Foster a culture of experimentation, R&D;, and AI/ML prototyping.
Talent Development & Skill Maturity
Develop capability maturity frameworks for ZICC engineers aligned to global infrastructure goals (IaC, AIOps, FinOps, observability, etc.). Lead mentoring, knowledge-sharing, and training initiatives to grow ZICC engineering bench strength. Ensure teams are AI/ML-aware and cloud-native capable.
Collaboration & Communication Excellence
Act as a trusted partner to global tower leaders, ensuring clarity, commitment, and c

📌 Head ZICC (Hyderabad)
🏢 Zoetis
📍 Hyderabad