The Project Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies process gaps and suggests / formulates automated solutions. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in processes data or results, defines business issues and formulates recommendations, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Positive understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is to the operational area they are supporting. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
The team is focused on developing,



maintaining & supporting governance of EUC ‘s(XL and Macro based tools) & ITESS solutions used by various functions within the investor services business. They are also engaged with teams to help identify opportunities for automation, productivity, risk reduction etc. Further the team has started utilizing AI tools to help build these solutions. Most of these initiatives are run like mini projects.
Responsibilities:
Collect, measure and analyze operational data to help identify the problem and possible solutions.
With support from the manager & the operations teams take a judgement call on the best solution to take forward.
With support from the manager craft a plan of action and schedule for building, testing and deploying the solution.
With support from the manager Identify risks in the solution, perform impact analysis, determine responses to risks, track risks, and execute responses as needed.
Keep track o

📌 Project Analyst 2 (Gurugram)
🏢 Citi
📍 Gurugram