Job Summary
The ITSM Asset Manager is responsible for the governance, lifecycle management, optimization, and compliance of IT assets across the enterprise. This role partners with Infrastructure, Service Management, Procurement, Finance, Security, and business stakeholders to ensure accurate asset inventory, software compliance, cost optimization, and alignment with IT Service Management (ITSM) best practices.
The successful candidate will lead hardware and software asset management processes, maintain data integrity within the Configuration Management Database (CMDB), support audits, and drive continuous improvement initiatives that enhance operational efficiency and service quality.
Key Responsibilities
IT Asset Management
Develop and maintain enterprise IT Asset Management (ITAM) policies, standards, and procedures.
Manage the complete lifecycle of hardware and software assets, including procurement, deployment, maintenance, refresh, and disposal.
Ensure accurate tracking and reporting of IT assets throughout their lifecycle.
Establish governance and controls for asset acquisition,



assignment, transfer, and retirement.
ITSM & CMDB Management
Partner with Service Management teams to maintain the integrity and accuracy of asset and configuration data.
Support CMDB governance, reconciliation, and data quality initiatives.
Ensure alignment between asset records, configuration items (CIs), and service relationships.
Collaborate with Incident, Problem, Change, and Request Management teams to improve operational effectiveness.
Software Asset Management & Compliance
Manage software licensing, usage monitoring, and compliance activities.
Conduct regular software audits and license reconciliation reviews.
Identify opportunities for software license optimization and cost savings.
Partner with vendors and procurement teams on renewals and contract management.
Driving business value and service delivery outcomes with the SAM solutions
Reporting & Analytics
Develop and mainta

📌 ITSM Asset Manager (Bengaluru)
🏢 Fresenius Medical Care
📍 Bengaluru