Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AIX System Administration
Positive to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring the smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.




-Own and resolve L3 escalations for Solaris and AIX environments, ensuring SLA compliance and minimal business impact.
-Perform root-cause analysis (RCA) for critical incidents author post-incident review documents and preventive action plans.
-Manage OS patching, firmware updates, and security hardening across all Unix platforms.
-Administer Solaris Zones / LDOMs and IBM AIX LPARs / WPARs with full lifecycle ownership.
-Monitor system health, capacity, and performance using enterprise monitoring tools proactively tune systems.
-Coordinate with storage, network, and application teams for integrated problem resolution.
-Administer Oracle Solaris 10 / 11.x environments including ZFS, ZFS send/receive, and DTrace-based diagnostics.
-Manage Solaris Cluster (Oracle RAC integration) for HA and DR configurations.
-Configure and maintain SMF services, RBAC, Audit Framework, and Solaris Security Toolkit (SST).
-Manage SPARC an

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru