Job Title – Associate Engineer
Location – Bangalore, India
Full time/Part Time - Full Time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
Role Description:
This position is for Associate Engineer who is under general supervision to provide product and technical support. Responds to basic customer inquiries related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased.
Responsibilities:
Support & provide service via calls, emails and tickets
Work on provided offline activities
Follow given SOP’s and flag any unresolved issues, escalations to L2
Ability to diagnose and analyze technical problems
Flexibility towards shifts and week offs as per requirement
Implementation of Controls programming changes
Troubleshooting and resolving platform based deviations
Flair for root cause analysis and tracking issues to closure
Understand changes in the controls setup and initiate/recommend changes to the stakeholders
Additional ad hoc activities to support business goals
Guide team members
Basic Qualifications & Experience:
Bachelor’s degree in electrical, Mechanical, or Instrumentation Engineering.
Minimum 2 years of prior relevant experience.
Understanding of HVAC systems, electrical systems, and automation controls.
Positive communication and coordination skills.
Strong analytical, problem-solving, and reporting skills.
Willingness to work in a Hybrid model with rotational week off and night shifts.
Benefits
Be part of a truly global company with over 100 years of history.
Competitive salary and performance-based bonuses.
Comprehensive health