Sr. Associate - Data and Analytics Advisory
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a solid partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
The job profile of Complaint Investigation and Trending for medical equipment involves managing and analyzing customer complaints to ensure product quality, safety, and regulatory compliance. This role includes reviewing and documenting complaints, assessing their severity, and conducting thorough root cause investigations using structured problem-solving techniques. The professional collaborates with cross-functional teams such as engineering, manufacturing, and quality to identify failure causes and recommend corrective actions. A key responsibility is analyzing complaint data to identify recurring issues or trends, using tools like Excel or Power BI, and initiating CAPA when

📌 Sr. Associate (Gurugram)
🏢 BrightClaim
📍 Gurugram