Experience
3-5 YearsJob Description
Roles and Responsibilities:

Design and implement advanced conditional access and data protection policies.
Build advanced PowerShell automation scripts to optimize routine tenant management.
Investigate complex, escalated Level 3 technical issues and security events.
Manage third-party application integrations via Entra ID enterprise registrations.
Audit tenant configurations against industry compliance and security benchmarks.
Manage daily user provisioning, licensing, and access control settings.
Monitor Microsoft 365 service health dashboards and report active outages.
Update documentation for internal IT procedures and user self-service guides.
Assist in standard data migration tasks using native Microsoft utilities.
Configure standard shared mailboxes, distribution lists, and security groups.
Driving key KPI improvement month on month
Drive Knowledge Management , Process management, Client sign off
Drive Key initiatives, CSIP, Automations , Customer Value additions
Drive Ticket Reduction, Effort Reduction,




Lead Client discussion on Key initiatives driving and outcomes
Lead MSR/QBR , drive Ops as per Client Sensitivities and Priorities
Understanding of Benchmarking , Best practices as per industry standard and peer companies which can be driven in the area assigned
Understanding and adopting AI in the area of operation and able show value addition to client.
Drive CSAT and TCSAT >4.5 /5

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Education: Bachelor's degree in Computer Science, engineering, or related technical field.
Experience: 4 to 6 years of enterprise-level Microsoft 365 administrative experience.
Certifications: Microsoft 365 Certified: Administrator Expert is highly preferred.
Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply

PREFERRED SKILLS:

Cloud Integration: Understanding of broader Azure infrastructure and cloud security practices.

BEHAVIORAL

📌 Consultant - Microsoft 365 Job (Pune)
🏢 Yash Technologies
📍 Pune