JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Summary
The Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills.
This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace workplace
Job Responsibilities
Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of client employees and guests
Recognize opportunities in the workplace experience and creates programming to reduce friction for client’s employees
Be the subject matter expert of the workplace, putting colleagues and their visitors at the heart of you do.
Support colleagues to ensure they have an exceptional customer experience from pre-arrival, on arrival and departure.
Facilitate engagement with other work support functions ( IT/AV etc) to be a single point of contact for colleagues
Ensure Experience/Ambassador Services are executed in
📌 Workplace Ambassador (Pune)
🏢 JLL
📍 Pune
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