Role & responsibilities

* Handle incoming customer calls from Google, IndiaMART, Justdial, WhatsApp, Instagram and other online platforms.

* Understand customer requirements and recommend suitable products.

* Prepare quotations and follow up with customers.

* Convert inquiries into confirmed sales.

* Coordinate with the service and dispatch team.

* Maintain customer records and update daily follow-ups.

* Build and maintain strong relationships with customers.

Preferred candidate profile

* 2 to 5 years of experience in Inside Sales, Tele Sales or Customer Support.

* Valuable communication skills in Hindi and English (Gujarati is an advantage).

* Basic knowledge of MS Excel and WhatsApp Business.

* Positive attitude and robust follow-up skills.

* Experience in industrial equipment, machinery or B2B sales is preferred.

Perks and benefits

* Fixed salary with performance-based incentives.

* Salary review based on performance after the probation period.

* Stable long-term career opportunity.

* Friendly work environment with growth opportunities.

📌 Walk-in || Business Development Executive (Ahmedabad)
🏢 Reliance Tools & Equipment
📍 Ahmedabad