- Monitor relevant subreddits for discussions related to our brand and our products.
- Participate in Reddit discussions by providing genuinely helpful, informative responses that naturally highlight Study.com's value where relevant
- Build a credible, trusted presence across relevant subreddits through consistent, long-term engagement
- Identify trending topics, pain points, and questions within the online education space to inform engagement opportunities
- Track Study.com brand mentions across Reddit and respond to inquiries, reviews, and comments in a timely and authentic manner
- Flag negative sentiment, misinformation, or competitor mentions to the team for escalation
- Submit daily activity logs with links to all posts, comments, and interactions completed during each shift
- Provide weekly performance summaries highlighting wins, challenges, and recommendations
Preferred candidate profile
- At least 2 years of proven experience engaging on Reddit (i.e., a Reddit account that is at least 2 years old with an established history) OR at least 2 years of community engagement experience on other platforms.
- Deep familiarity with Reddit's ecosystem: subreddit cultures, community norms, posting etiquette, and what gets flagged or removed
- Robust writing skills with a natural, conversational tone; ability to craft responses that are helpful and informative first, promotional second
- Understanding of how community platform engagement contributes to brand visibility and Answer Engine Optimization (AEO)
- Self-motivated and capable of maintaining consistent engagement over the long term without direct supervision