We're looking for a Senior QA & Product Documentation Lead to own both quality assurance and product documentation across OMS. In a compliance-critical platform used by accredited labs, QA isn't just about finding bugs — it's about ensuring that every workflow, report, and audit trail behaves exactly as the standard requires. You'll also be the single source of truth for product behaviour across Sales, Engineering, Support, and Customer Success.

Responsibilities

Define and implement QA and documentation processes across OMS products
Review requirements (BRD / FRD / SRS) for completeness, testability, and alignment with product expectations
Prepare and maintain QA artefacts — Test Strategy, Test Plans, Test Scenarios, Test Cases, Test Data, and sign-off records
Create and manage Requirement Traceability Matrix (RTM) covering requirements, CRs, test coverage, and releases
Perform impact analysis for Change Requests and align test and documentation updates with scope changes
Execute functional and regression testing
manage defect lifecycle including logging, tracking, prioritisation,



and Root Cause Analysis
Drive release readiness through Test Summary Reports, QA sign-off, and release checklists
Build and maintain product documentation — module overviews, workflows, usage guidelines, and known limitations
Develop and manage Product FAQs for Sales, Pre-Sales, Support, and customer reference
Act as the single source of truth for product behaviour by working closely with Product, Engineering, Sales, and Support teams

Requirements

5–8 years of experience in QA and/or product documentation for enterprise or SaaS products
Proven ability to write and manage QA artefacts — Test Strategy, Test Plans, Test Cases, RTM, Test Summary Reports
Experience reviewing BRD / FRD / SRS documents for completeness and testability
Hands-on defect lifecycle management including RCA and release sign-off
Robust technical writing skills — able to produce module overviews, workflows, and FAQs

📌 Senior QA (Bengaluru)
🏢 OMS Business Digitalisation
📍 Bengaluru