Job Description:

Job Title: Airline Ticketing Expert

Job Description: We are looking for a dedicated and experienced Airline Ticketing Expert to join our team. If you have 3-5 years of experience in the travel industry, possess in-depth knowledge of Global Distribution System (GDS) tools, with a primary focus on Sabre Red, and are ready to work in a 24*7 or night shift setting, we invite you to apply for this role.

Key Responsibilities:

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Handling Ticketing Queues: You will be responsible for efficiently managing ticketing queues, ensuring timely issuance, modifications, and cancellations of airline tickets.

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Working on GDS Sabre: Proficiency in utilizing Sabre Red for making reservations, retrieving travel information, and processing tickets is essential.

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Proper Email Etiquette: Communicate with clients and colleagues professionally and courteously through email, adhering to established etiquette standards.

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Ticketing, Exchange, and Refund Knowledge: Expertise in ticketing processes, ticket exchanges, and refunds,



while strictly adhering to company policies and industry guidelines.

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Understanding EMD & MCO: A solid understanding of Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO) is required for this role.

Requirements:
- Experience: You should have a proven track record of 3-5 years in the travel industry, specifically within ticketing processes.
- GDS Proficiency: A solid command of GDS tools, with a particular emphasis on Sabre Red.
- Communication Skills: Exceptional communication skills, both written and verbal, are mandatory for effective interaction with clients and colleagues.
- Shift Flexibility: Willingness to work in a 24*7 shift or night shift environment (5 days working & 2 days off).
- Ticketing Expertise: Knowledge of ticketing, exchange, and refund procedures.
- EMD & MCO: Familiarity with Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO).

Note: This position offers a compe

📌 Airline Ticketing Expert (Pune)
🏢 HigHRise Solutions
📍 Pune