Job Description:

JOB DESCRIPTION

Position: Operations Manager
Company: Vishwa Pest Control Pvt. Ltd.
Location: Chhatrapati Sambhajinagar, Maharashtra
Employment Type: Full-Time

About the Company

Vishwa Pest Control Pvt. Ltd. is a skilled pest management company providing integrated pest management solutions to industrial, commercial, and institutional clients. The company is committed to delivering high-quality services through systematic operations, customer-focused solutions, skilled workforce development, and continuous process improvement.

Position Summary

We are seeking an experienced and dynamic Operations Manager to lead and develop the company's field operations. The role involves planning, controlling, monitoring, and improving daily service operations while ensuring service quality, SOP compliance, customer satisfaction, and team productivity. The Operations Manager will work closely with Management, Sales, HR, and Training teams to drive operational excellence and business growth.

Key Responsibilities
- Operations Planning & Execution

• Plan, organize, and monitor daily,



weekly, and monthly operational activities.
• Ensure timely execution of all customer service schedules.
• Allocate manpower, vehicles, equipment, and resources efficiently.
• Develop work schedules for supervisors and field staff.
• Monitor service completion and maintain operational quality standards.
• Identify operational bottlenecks and implement corrective actions.
- Supervisor Management & Team Development

• Lead, guide, and mentor Field Supervisors and operational staff.
• Conduct regular review meetings and performance discussions.
• Monitor productivity and efficiency of supervisors and field teams.
• Develop leadership capabilities within the supervisory team.
• Ensure adherence to company SOPs, reporting systems, and discipline standards.
• Coordinate with HR and Training Departments to identify and address training needs.
- SOP Implementation & Process Managemen

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