Job Title – Manager, Product Operations (Product & Innovation)
Location - India (Hybrid / Remote)
Reporting To - AVP / Director – Product Management

Role Summary
The Manager/Sr Manager, Product Operations is responsible for establishing execution excellence, scalable product practices, and operational rigor across the product organization.
This role requires prior hands‑on experience as a Product Manager, along with deep familiarity with Healthcare and Revenue Cycle Management (RCM) domains. The individual will partner closely with Product, Engineering, Design, Data, and Operations leaders to solve systemic problems, define and operationalize meaningful KPIs, ensure consistency across products, and drive standardization where it adds value—without creating unnecessary process overhead.
This is a hands‑on leadership role that blends product judgment, operational leadership, analytics, tooling expertise (Aha, Pendo), and AI‑enabled ways of working.

Key Responsibilities
Problem Solving & Execution Leadership
• Act as a systemic problem solver, identifying recurring planning, execution,



and prioritization challenges across product teams.
• Diagnose root causes across process, tooling, dependencies, and decision‑making gaps; design pragmatic, scalable solutions.
• Proactively surface risks, inefficiencies, and cross‑product issues before they impact delivery or outcomes.
• Step in to stabilize or unblock high‑impact, cross‑product initiatives, especially those spanning multiple RCM workflows.

Product Operating Model, Common Practices & Standardization
• Establish and continuously improve common operating practices across product teams, including planning cadence, prioritization, execution rituals, and review mechanisms.
• Maintain an astute eye for patterns and inconsistencies across products and teams.
• Drive standardization of practices, artifacts, and workflows where it improves clarity, speed, and decision‑making—while retaining flexibility where needed.
• Act as

📌 Product Operations Manager (Hyderabad)
🏢 Ensemble Health Partners, India
📍 Hyderabad