We are a leading chemical company with the best teams developing intelligent solutions for our customers and for a sustainable future We connect and develop people with diverse talents all over the world For you this means a variety of ways to progress Not only your performance but also your personality matter to us regardless of gender age ethnicity orientation and background At BASF careers develop from opportunities Ojectives of the Position Manage the import export operations from the perspective of customer centricity and productive operations through monitoring of key regional and country KPIs such as In-time Clearances Feedback Rates Documentation etc Drive Service Provider 3 PL management for efficient and cost-effective operations Monitor and optimize cost for import operations Improve services of Business units and maintain same as per SLAs agreed Maintain good relations with the Port Authorities carriers and represent BASF as and when required Ensure Import Export Operations is managed smoothly and possible actions put in place to ensure uninterrupted business continuity Implement Regional Projects and drive digital initiatives in Import Export Operations Implementation of risk mitigation plans and controls for the department Establishe utilize tools to provide transparency to cost to serve and the optimization of the cost structures Liaison between service providers Hub as single point of contact to manage exceptions and or escalations Steer and jointly review with operation teams for defining monitor and analyze logistics service provider performance against target KPI s Ensure import documents are tracked through SAP report and are getting downloaded well in advance before vessel arrival Main Tasks 1 Import Operations Logistics Manage end-to-end import process of chemicals hazardous and non-hazardous Coordinate with international suppliers freight forwarders and shipping lines for timely deliveries Track and monitor shipments to ensure on-time arrival a