Do you love driving strategic initiatives and managing complex, cross-functional projects Are you passionate about stakeholder management and translating business needs into actionable requirements Do you have a proven track record of delivering high-impact projects in a rapid-paced environment If you enjoy optimizing processes, managing timelines, and coordinating teams to achieve business objectives, then we'd love to talk to you about joining Amazon's Customer Partner & Trust Content Management (CPTCM) team as a Project Manager.
Key job responsibilities
- Project Planning & Execution: Develop comprehensive project plans, define scope, establish timelines, allocate resources, and drive execution from initiation through delivery
- Stakeholder Management: Build and maintain relationships with cross-functional partners including legal, operations, product, engineering, and content teams across global regions
- Requirements Gathering & Documentation: Write detailed Business Requirements Documents (BRDs)
that translate business needs into technical specifications and actionable deliverables. This includes Narratives, PRFAQs, and other strategic documents that capture business objectives, stakeholder needs, and implementation roadmaps.
- Process Improvement & Risk Management: Analyze existing workflows, identify inefficiencies, implement process optimizations, and proactively address project risks to ensure on-time delivery
A day in the life
As a Project Manager, you will be responsible for managing projects that improve the content and communications experience of both internal and external customers. You will coordinate cross-functional initiatives, manage project timelines, and ensure deliverables meet stakeholder requirements across global teams. You are not a project coordinator; you are the strategic owner of project success and stakeholder alignment.
You will work with global stakeholders to understand business priorities and lega