Amazon Shipping India is building a disruptive B2C logistics product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent services that beat all existing shipping alternatives for our customers. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features for Amazon Shipping. You will work closely with internal stakeholders including Fulfillment & Sort Centers, S&OP;, Finance, Legal, Product & Technology, external stakeholders like shippers etc. Your role will involve introducing new products, building and managing key metrics, lead continuous improvement initiatives and network change management.
Key job responsibilities
- Define, design, launch and manage current products and programs for improving experience and increasing revenue
- Gather requirements and conceptualise solutions to solve business/customer problem and work with key stakeholders across various functions to define and launch the product/program.
- Monitor key program metrics and work with stakeholder teams to drive necessary actions. Manage Daily/weekly performance, build mechanisms to detect and drive down defects and work on continuous improvements.
- Launch and expand the program as per the business requirements and build/own long term planning, program and product roadmap.
- Own industry benchmarking, do customer studies and work with sales team to understand the requirements of our prospective customers and work on building these capabilities.
A day in the life
Individual will make business case, process design and rally stakeholders across customers, Business, Operations, Sales and Tech teams around the same. Should expect a fast paced, highly iterative environment where one will have to exercise sound judgment in solving novel problems with limited direction.