Antal International, East Patel Nagar Delhi, is a leading recruitment consultancy having expertise in connecting top talent across IT, Manufacturing and FMCG industries with leading organizations.
About the role:
We are looking for an experienced individual to lead a team with a Leading Financial Services Application Management Company that keeps systems running 24/7, ensures zero downtime, and continuously improve operations through automation.
Key Responsibilities:
- Manage & develop a large-scale Production Support / Infrastructure Management team that works 24x7x365 in order to maintain and enhance committed SLA and reliability of our product and services.
- Promote practices to solve complex Production, infrastructure & monitoring issues, also will take initiatives such as building automation tools & frameworks to reduce manual intervention.
- Creating the documentation framework for production support application side support templates, incident management, knowledge base
- Manage excellent reliability, high availability, high uptime on Internet facing application(s) [more than a single application] with zero downtime.
- Act as hands-on technical manager to lead team that supports the urgent response and resolution of problems, monitoring and maintaining uptime, reliability and performance of Data Centre networks.
- Proactively recommend application side enhancements to reduce manual operations/ enhance effectiveness of the production support activities. Should have reasonable expertise in Java Development
- Becoming the liaison point with Application Project Managers in respect of recent releases, changes to existing applications, configuration management, etc hence, ensure that releases are accompanied by relevant release process flows, documentation of batch processes, support led requiremen
📌 Production Support Manager (Mumbai)
🏢 Antal International
📍 Mumbai
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