We are currently recruiting for the role of Nurse - Tele-triage based in Ahmedabad India The primary responsibility of the Nurse - Tele-triage would to provide high quality remote nursing support to Qatar Airways staff and their eligible dependents Ensure timely and effective tele-triage sickness certificate validation medical clearance MEDIF coordination and seamless referral to in-house or preferred outstation healthcare providers Act as the first point of contact for health-related telephone and email consultations supporting both preventive and acute care needs Responsibilities Provide a single point of contact 24 7 helpline for clinical advice to all Qatar Airways Staff their families defendants and passengers Deliver nurse-led 24 7 telephone triage services for employees and families by assessing and advising on medical concerns using standardized protocols to ensure timely and appropriate care Provide first-line management and reassurance escalating cases when necessary to maintain patient safety and continuity of care Direct patients to appropriate clinics providers or emergency services and follow up to adjust care plans for optimal health outcomes Manage email consultations regarding sickness validation by reviewing medical certificates and advising departments to ensure compliance with organizational health policies Maintain strict confidentiality of employee health data by securely handling medical information to uphold trust and privacy standards Provide guidance on MEDIF forms by liaising with physicians and the medical clearance team to facilitate timely passenger clearance decisions Act as a communication bridge between passengers staff and operational teams to ensure effective coordination and service delivery Direct staff and families to appropriate medical services by navigating in-house local or outstation providers to ensure seamless access and continuity of care Maintain updated knowledge of the global healthcare provider network to support inf