Veruschka Foundation empowers persons with intellectual and developmental disabilities (PwIDDs) to become contributing members of society through the power of food. The organisation focuses on awareness to promote inclusion, life and market skills development and sustainable livelihood opportunities through mainstream employment, micro-entrepreneurship and supported employment.
Website: https://theveruschkafoundation.org
Purpose of the Role
As Veruschka Foundation expands its livelihood initiatives, the E-commerce Associate will play a vital role in building and managing our digital presence to drive sales and visibility for products created by individuals with disabilities. This role involves end-to-end management of our online marketplace listings (Amazon, etc.), coordinating inventory and logistics, optimising product content, tracking sales performance,
and supporting customer engagement. The Associate will also contribute to improving digital marketing efforts and enhancing the online customer experience, ensuring that our mission of inclusion is reflected in every interaction.
Key Responsibilities
1. Manage Product Listings and Catalogue
● Create, upload, and optimise product listings on website and platforms like Amazon etc
● Ensure accurate and engaging descriptions, titles, images, and tags
2. Oversee Order Fulfilment and Inventory
● Coordinate with kitchen, packaging, and dispatch teams for timely deliveries
● Monitor stock levels and update listings based on availability
3. Enhance Customer Experience
• Track customer queries, reviews, and feedback to improve post-sale service
• Resolve issues promptly to maintain high satisfaction and trust
4. Analyse Performance and Optimise Strategy
● Review key metrics like sales trends, conversions
📌 E-commerce Associate (Mumbai)
🏢 Veruschka Foundation
📍 Mumbai
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