About TrusTrace Founded in 2016, TrusTrace offers a
market-leading platform for supply chain traceability and
compliance, enabling brands and suppliers around the world to
standardize how supply chain and material traceability data is
captured, digitized, and shared. TrusTrace is leading global-scale
traceability programs for many of the world’s largest brands. The
company is headquartered in Stockholm, Sweden, with additional
offices in India, France, and the US. About the Role You will be
part of the TrusTrace Implementation organization, strengthening
TrusTrace's position as a global leader in product traceability and
supply chain transparency for fashion and textiles. As a Program
Manager, you will own a portfolio of strategic customer programs
across regions, ensuring predictable product roll out and adoption,
robust stakeholder alignment, and measurable customer outcomes
across customer life time. This role goes beyond project execution.
You will establish operating discipline across programs, bring
structure to account health, translate customer use cases into




clear solution approaches, and ensure contractual commitments and
value realization are consistently tracked. What this role is not?
This is not a delivery manager or scrum master role, to lead a
scrum/development teams to work on product features and
development. What You Will Do Own end-to-end delivery for a
portfolio of large global customer programs Establish program
governance: monthly reviews, account health tracking, and risk
visibility Manage customer expectations in a SaaS/product context
and align implementation with contractual commitments Be hands-on
in the product and guide customers through implementation and
adoption Translate customer use cases into documented solution
approaches with outcomes, gaps, and dependencies Maintain JIRA
hygiene for all contractual commitments, scope tracking, and
product roll out visibility Partner with Support to analyze common
queries, reduce repeat issues,

📌 Program Manager (Chennai)
🏢 TrusTrace
📍 Chennai