Summary Ensure timely compliant and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs Serve as a first point of contact for NKC InfoDesk enquiries providing guidance and resolution tracking Through efficient sourcing permissions handling and user support contribute to the responsible use of information assets and enable informed decision-making across Novartis Info Specialist - Asset Rights Management Location - Hyderabad LI Hybrid About the Role Ensure timely compliant and high-quality access to scientific and medical literature by managing document delivery and copyright permissions in support of regulatory and business needs Serve as a first point of contact for NKC InfoDesk enquiries providing guidance and resolution tracking Through efficient sourcing permissions handling and user support contribute to the responsible use of information assets and enable informed decision-making across Novartis Key Responsibilities Carry out basic database searches to verify bibliographic citations Get the subscribed materials online and ensure that they are accessible Escalate access issues and broken links Obtain material not held in Novartis Knowledge Center collection selecting the best possible option Copyright permissions are verified under license terms of use and laws Independently handle incoming customer requests escalate items if not re-solved Provide learning programs and front-line guidance to users Use InfoDesk Tracking system ATT to ensure proper tracking and resolution Conduct Asset Rights Management projects as required Commitment to Diversity Inclusion We are committed to building an outstanding inclusive work workplace and diverse teams representative of the patients and communities we serve Essential Requirements Master s or equivalent degree diploma in Library and Information Science At least 3-5 years of experience with interlibrary loan document de

📌 Info Specialist (Hyderabad)
🏢 Novartis
📍 Hyderabad