We are looking for a highly skilled and experienced Senior Territory Service Representative to join our team in the SIV region. The ideal candidate will have a strong background in service representation and a proven track record of success.
Roles and Responsibility
- Develop and implement effective service strategies to achieve business objectives.
- Build and maintain strong relationships with clients and stakeholders.
- Conduct regular site visits to monitor and evaluate service delivery.
- Identify and address customer complaints and concerns promptly.
- Collaborate with cross-functional teams to resolve complex issues.
- Analyze data and metrics to optimize service performance.
Job Requirements
- Minimum 2 years of experience in a similar role,
preferably in the logistics or transportation industry.
- Solid knowledge of service management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Familiarity with industry-specific software and technology.
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