Roles and Responsibilities :
- Develop and maintain complex reports, dashboards, and analytics using tools like Power BI, Tableau, or Excel to provide insights on workforce planning, scheduling, and performance metrics.
- Collaborate with stakeholders across the organization to gather requirements for report development and ensure data accuracy.
- Design and implement effective visualizations to communicate findings and recommendations to non-technical audiences.
- Troubleshoot issues related to report execution time, data quality, or formatting errors.
Job Requirements :
- 1-15 years of experience in a similar role within IT Services & Consulting industry.
- Robust proficiency in creating complex reports using various reporting tools such as Power BI, Tableau, or Excel.
- Experience working with large datasets from multiple sources (e.g., BPO) and ability to extract relevant information using SQL queries.