Wells Fargo is seeking a Lead Technology Operations Analyst.
In this role, you will:
- Guide complex technology projects with broad impact for the business
- Act as key participant in the plan development for Technology Operations
- Analyze complex technical operations challenges which require in-depth evaluation
- Conduct research and create reports and presentations on findings
- Lead the development of process and operational improvements
- Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
- Ensure quality and security of the solutions and address remediation's as needed
- Champion continuous improvement, including devising new strategies and new opportunities
- Set performance standards for the team and ensure operations achieve or exceed performance metrics
- Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement
- Make decisions based on the understanding of the requirements that influence projects
- Lead teams to meet deadlines and drive current initiatives
- Review, approve, and implement recommended changes to plans
- Collaborate and consult with employees to resolve initiatives and achieve technology directives
- Act as a mentor for individuals
Required Qualifications:
- 5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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