Customer Support Executive – International Chat | E-commerce Seller Support
Location: Kharadi, Pune, Maharashtra – 411014
Job Type: Full time, In-office
Working Days: 5.5 days per week
Shift: Rotational shifts
Salary: Up to ₹32,500 CTC per month + Performance Incentives
Cab Facility: Company-provided cab facility available
Job Overview
We are hiring Customer Support Executives for an International Chat Process supporting e-commerce sellers. The role involves assisting sellers through chat, resolving queries, providing accurate information, and delivering a high-quality customer support experience.
Eligibility Criteria
- Minimum 1 year of experience in an International Voice and Chat Process.
- Previous Seller Support experience is mandatory. Experience from any industry or domain is acceptable.
- Excellent written and verbal communication skills.
- Strong customer service and problem-solving skills.
- Good interpersonal and communication skills.
- Undergraduate and Graduate candidates are eligible to apply.
Interview Process
- Walk-in interview only.
- Candidates should be available to work from the Kharadi, Pune office.
- Rotational shifts apply.
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 International Chat Support | 1 Year BPO Exp (Kharadi)
🏢 Vertex Global
📍 Kharadi
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