Job Summary

We are looking for a confident, well-groomed and guest-focused Front Office Reception Executive to join Hampton by IC’s. The role will be responsible for creating a warm first impression, handling front desk operations efficiently, and ensuring a smooth and memorable guest experience throughout the stay.

Key Responsibilities
- Welcome and assist guests with a warm, skilled and courteous approach.
- Manage check-in, check-out, room allocation, reservations and guest enquiries efficiently.
- Operate the Hotel PMS (eZee or similar) for reservations, billing, room status and guest records.
- Handle guest requests and complaints professionally and ensure timely resolution.
- Coordinate closely with Housekeeping, F&B;, Engineering and other departments for smooth hotel operations.
- Maintain accurate guest records, registration details, billing and front office documentation.
- Handle telephone calls, messages and guest communication with proper etiquette.
- Provide information about hotel facilities, services, room types and local attractions.




- Promote hotel services and upselling opportunities where appropriate.
- Ensure the reception desk, lobby and front office area are maintained to professional standards.
- Follow hotel SOPs, security procedures and guest privacy requirements.
- Ensure proper handover of pending tasks and guest requests between shifts.
- Maintain a high standard of grooming, communication and professional conduct at all times.

Candidate Requirements
- Age: 22–26 years
- Graduate in Hotel Management, Hospitality or any relevant discipline.
- 1–3 years of Front Office experience in a hotel preferred.
- Good working knowledge of eZee PMS or similar hotel PMS.
- Excellent communication skills in English and Hindi.
- Pleasant personality with confident and professional demeanour.
- Strong guest-handling and problem-solving skills.
- Well-groomed, presentable and customer-focused.
- Ability to work effectively under pressure and during

📌 Hotel Receptionist (Noida)
🏢 Hampton By IC’s
📍 Noida