Lumens Technologies Pvt. Ltd. is Semiconductors/ Electronic components distribution company head Quartered at Mumbai and Branch office in Delhi having presence across the country since 2013. We are among the top distribution companies in the field of semiconductors & electronic components. We offer high quality and reliable products sourced from reputed suppliers around the world. An organization incorporated in 2013, we have reached the top graphs through extensive support of our self-driven team providing round the clock support. With Our own Technical Lab Lumens Technologies stands out for its Value-Added Services. www.lumenstech.in
Job Title: Inside Sales Executive
Responsibilities
· Contact potential or existing customers to inform them about a product or service using scripts
· Address queries about products or the company
· Ask queries to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Gather and process orders with accuracy
· Handle grievances promptly & aptly to preserve the company’s goodwill
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Requirements
· Proven experience as telesales representative or other sales/customer service role
· Proven track record of successfully meeting targets preferably over the phone
· Valuable knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Ability to learn about products and services and describe/explain them to prospects
· Excellent knowledge of English
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complaints