Front Desk & Reception
- Greet and assist visitors in a skilled and courteous manner.
- Manage the reception area and ensure it is clean and presentable.
- Maintain visitor records and coordinate visitor access.
Telephone & Call Handling
- Answer, screen, and forward incoming calls promptly and professionally.
- Take accurate messages and relay them to the concerned employees.
- Handle general inquiries and provide appropriate information to callers.
- Coordinate conference calls and maintain telephone directories as required.
Administrative Support
- Handle incoming and outgoing courier, mail, and deliveries.
- Maintain office records, files, and documentation.
- Schedule meeting rooms and coordinate meetings.
- Assist in preparing reports, letters, and other administrative documents.
- Support day-to-day office administration and coordination activities.
Office Administration
- Monitor and maintain office supplies and stationery inventory.
- Coordinate with vendors for housekeeping, maintenance, and office requirements.
- Ensure office equipment is functioning properly and coordinate repairs when required.
- Assist HR and other departments with administrative tasks as assigned.
Required Qualifications
- Graduate in any discipline.
- 1–3 years of experience in reception or office administration.
- Proficiency in MS Office (Word, Excel, Outlook).
- Good verbal and written communication skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
Preferred Skills
- Excellent telephone etiquette.
- Customer service orientation.
- Time management and coordination skills.
- Ability to maintain confidentiality.
- Attention to detail and problem-solving ability.