We are looking for a confident and motivated Telecaller to handle customer calls, provide information, follow up with customers, and maintain proper call records.
Key Responsibilities
- Make outbound calls and handle incoming customer calls.
- Explain products/services and resolve basic customer queries.
- Follow up with customers regarding inquiries, orders, and requirements.
- Maintain daily call records and update customer information.
- Coordinate with the concerned team for customer-related issues.
- Achieve assigned calling and follow-up targets.
Required Skills
- Positive communication and convincing skills.
- Basic knowledge of MS Excel and computer operations.
- Hindi communication is required; basic English knowledge preferred.
- Good listening and customer-handling skills.
- Ability to work with daily targets.