A. Shift & Duty Management
- Take charge of the assigned shift as per the roster.
- Ensure timely reporting, attendance, and deployment of drivers.
- Arrange replacement drivers in case of absence, late reporting, or emergency.
- Monitor duty changes, spare drivers, and manpower.
- Ensure proper shift handover/taking-over and maintain records.
B. Bus Dispatch & Receiving
- Ensure timely dispatch and receiving of buses as per schedule.
- Verify bus availability, fitness and fleet position before dispatch.
- Coordinate with Maintenance and Charging Teams for bus readiness and required SOC.
- Monitor bus insheding and record late return, early return, breakdowns and incidents.
- Ensure proper parking and positioning of buses.
- Immediately report major operational issues to the Depot Manager.
C. EV Charging Coordination
- Coordinate with the Charging Team for timely charging of buses.
- Monitor charging status and SOC requirements for the next shift.
- Coordinate with Operations, Charging and Maintenance Teams.
- Ensure charging-related delays are promptly reported.
- Report abnormal charging conditions, equipment failure, overheating, smoke, sparks or other safety concerns immediately.
- Ensure no unauthorized person operates or interferes with charging equipment.
D. Driver Management
- Ensure drivers report on time and are properly deployed.
- Brief/counsel drivers before and after duty, wherever required.
- Monitor compliance with route, schedule, safety and operational instructions.
- Arrange replacement drivers in emergencies.
- Report unauthorized absence, late reporting, duty refusal or misconduct.
- Maintain discipline and skilled conduct during the shift.
E. Gate & Vehicle Movement
- Coordinate with Gatemen for controlled entry and exit of buses.
- Ensure proper recording of vehicle movement.
- Verify vehicle, route and duty details wherever applicable.
- Ensure smooth movement, parking, dispatch and receiving of buses.