Roles and Responsibilities
- Supervise day-to-day branch activities, ensure smooth deposit, withdrawal, loan and member-service operations
- Handle member queries, grievances, account-related requests and service issues
- Promote and manage FD/RD/deposit schemes, monitor deposit mobilization and renewals
- Process loan applications, verify documents, coordinate appraisal/sanction/disbursement and monitor repayments
- Follow up on overdue loans, coordinate recovery activities and monitor delinquent accounts
- Allocate work, monitor junior executives/clerical staff and review daily performance
- Verify transactions, cash balances, vouchers, receipts and day-end reports
- Ensure branch operations follow cooperative-society rules, bylaws, internal policies and audit requirements
- Coordinate statutory/internal audits and provide required records and explanations
- Prepare daily/monthly reports covering deposits, loans, collections,



business growth and branch performance
- Identify prospective members, increase deposits and loans, and support branch/business targets
- Identify irregular transactions, documentation gaps, overdue accounts and operational risks
- Report branch performance and significant issues to the Branch Manager/General Manager/senior management
- Resolve escalated complaints and ensure timely service to members

Preferred candidate profile
- Candidates from other than Tamil Nadu state is preferred.
- Strong communication skills with ability to present complex data insights effectively.
- Excellent interpersonal skills with ability to build robust relationships with customers and colleagues alike.
- Proven leadership skills with experience managing teams towards achieving goals.

📌 Senior Executive (Chennai)
🏢 Thiruvalluvar Transport Corporation Employees Cooperative Credit Society
📍 Chennai