Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Roles & Responsibilities
- Handle customer calls professionally and courteously.
- Communicate with UK customers and understand their requirements.
- Provide accurate information and appropriate solutions.
- Resolve customer queries and complaints within the defined timelines.
- Qualification: 12th pass / Any Graduate, depending on company requirements.
- Experience: Freshers and experienced candidates can apply.
- Communication: Good spoken English and strong verbal communication skills.
- Customer Handling: Valuable listening, problem-solving, and interpersonal skills.
- Computer Skills: Basic knowledge of computers, email, and MS Office.
- Language:
Good English fluency; UK customer-handling experience is an advantage.
- Shift: Willingness to work according to UK process timings.
Perks & Benefits
- Competitive salary
- Performance-based incentives
- Cab/transport facility, if applicable
- Career growth opportunities
- International customer exposure
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.