What You'll Do
- Lead end-to-end client deployments and solution implementations from design through go-live and support
- Define client-specific architecture for product deployments including CRM, ETL, data lakes, analytics, and engagement platforms
- Architect cloud-native solutions on AWS, Azure, or GCP tailored to client environments and requirements
- Design systems compliant with pharma regulations (HIPAA, GDPR, 21 CFR Part 11) with security by design
- Oversee product configuration, customization, training, and adoption strategies for client success
- Lead ETL pipeline design and implementation for ingesting data from client systems (CRM, ERP, MDM)
- Manage integration with platforms like Veeva, Salesforce Health Cloud, Adobe Experience Cloud, and/or IQVIA data sources
- Establish CI/CD pipelines and DevOps practices for effective client deployments and updates
- Analyze client pain points and requirements to design optimal solution architectures
- Lead bespoke development projects and customizations tailored to specific client needs
- Manage ongoing operations support and enhancements for deployed client solutions
- Translate client business requirements into technical specifications and architecture blueprints
- Work closely with client IT teams, data engineers, and developers to ensure seamless delivery
- Evaluate third-party platforms and tools for client integration based on technical fit and requirements
- Implement role-based access control, audit logging, and encryption strategies per client security policies
- Provide technical leadership and mentorship to implementation teams
- Coordinate with operations teams to address client issues and implement improvements
- Monitor adoption and provide ongoing support to ensure client success
What You Bring
- 12+ years in technology architecture and client solution delivery
- 8+ years in data warehouse or data lake projects beyond data consumption
- 8+ years in pharma business consulting with deep commercial