Front Office Executive – Cardiac Care Hospital | Vadodara

Job Title: Front Office Executive
Location: Vadodara, Gujarat
Industry: Healthcare / Cardiac Care
Employment Type: Full time
Experience: Freshers & Experienced Candidates
Salary: ₹18,000 – ₹20,000 per month

Job Description

A reputed Cardiac Care Hospital in Vadodara is looking for a professional, well-presented and customer-focused Front Office Executive to join its team.

The ideal candidate should have excellent communication skills and strong English proficiency. Candidates with a background in the Hotel, Hospitality or Aviation industry are preferred, as the role requires a high level of professionalism and patient interaction.

Key Responsibilities
- Welcome and assist patients, attendants and visitors in a professional and courteous manner.
- Manage the hospital reception and front desk operations.
- Handle patient enquiries and provide accurate information regarding hospital services.
- Assist patients with registration, appointments and admission-related processes.
- Coordinate with doctors,



nurses and other hospital departments.
- Handle incoming calls and direct them to the appropriate department/person.
- Maintain accurate patient and visitor records.
- Assist patients and attendants with directions and general queries.
- Manage appointment schedules and coordinate with concerned departments.
- Ensure a smooth and positive experience for patients and visitors.
- Handle front-office documentation and administrative tasks.
- Maintain professionalism, confidentiality and a welcoming environment at the reception.

Eligibility & Skills
- Any Graduate from a recognised institution.
- Freshers and experienced candidates can apply.
- Candidates from Hotel, Hospitality or Aviation backgrounds are preferred.
- Excellent verbal and written communication skills.
- Good English proficiency is mandatory.
- Pleasant personality and professional appearance.
- Strong interpersonal and customer-service skills.
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