We are looking for a detail-oriented and responsible Process Analyst to join our Operations team. The ideal candidate will be responsible for handling day-to-day process activities, ensuring accuracy, meeting productivity targets, and maintaining quality standards.
Key Responsibilities
- Handle day-to-day process and operational activities as assigned.
- Review, verify, and process data/documents with high accuracy.
- Follow established process guidelines, SOPs, and quality standards.
- Meet defined productivity, accuracy, and turnaround time (TAT) targets.
- Identify and report discrepancies, errors, or process-related issues.
- Maintain proper documentation and records of completed work.
- Coordinate with team members and relevant departments to resolve process-related queries.
- Ensure timely completion of assigned tasks and deliverables.
- Participate in process improvement initiatives and suggest ways to improve efficiency.
- Maintain confidentiality and ensure compliance with company policies and procedures.
Required Skills
- Good typing and data-handling skills.
- Ability to work within defined deadlines and targets.
- Basic knowledge of MS Office, particularly Excel and Word.
- Willingness to learn and adapt to new processes and tools.
What We Offer
- Professional and supportive work environment.
- Opportunities for learning and career growth.
- Statutory benefits such as PF and ESI, as applicable.
- Secure working environment with structured processes.