- Make outbound and inbound calls to customers.
- Handle customer queries and provide required information.
- Follow up with customers for payments / services as per process.
- Maintain accurate call records and update system data.
- Achieve daily calling and performance targets.
- Ensure qualified and polite communication with customers.
- Adhere to company compliance and calling guidelines.
- Eligibility CriteriaQualification:
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- PUC / Graduate
- Freshers & Experienced candidates can apply.
- Good communication skills in required regional language.
- Basic computer knowledge required.
- DRA Certified candidates preferred (for higher salary slab).
- Candidates with collections / sales / customer support experience will be an added advantage.
- rotational week off