Key Responsibilities:

- Installation, configuration, and troubleshooting of Desktop/Laptop hardware.
- Support and maintenance of Windows Operating Systems.
- Configure and troubleshoot Email Clients (Outlook, Exchange, Office 365).
- Manage and troubleshoot Anti-virus / Endpoint Security solutions.
- Handle Windows patches and WSUS updates.
- Troubleshoot LAN/WAN, Routers, Switches, and basic networking issues.
- Configure and manage IP Addressing, DNS, and DHCP.
- User management in Active Directory (AD) including password reset, user creation, group policy basics, and access management.
- Support Microsoft Office applications including Outlook, Teams, OneDrive, MS Office Suite.
- Troubleshoot and configure Printers, Scanners, and network printers.
- Support Video Conferencing tools (Teams, Zoom, WebEx, etc.).
- Perform Backup and Restore activities for user data.
- Manage Mobile devices and associated software/applications.
- Coordinate with vendors and internal teams for issue resolution.
- CANDIDATE MUST HAVE BIKE

📌 Desktop Support Engineer (Rohtak)
🏢 S P Solutions Point Private
📍 Rohtak