Job Responsibilities

- Proactively engage with customers and agents immediately after quotation generation to explain product details and assist in decision-making.
- Understand customer requirements and suggest the most suitable life insurance products based on their needs.
- Handle inbound & outbound calls to address customer and agent queries related to life insurance plans, features, premium amounts, and benefits.
- Follow up proactively with customers and agents to drive policy closures and ensure timely completion of the sales process.
- Build and maintain strong relationships with customers and agents to enhance satisfaction and long-term retention.




- Maintain accurate records of customer interactions in the system and ensure seamless coordination with internal teams for policy issuance.

Desired Candidate Profile

- Education: Graduate (any discipline).
- Knowledge: Life Insurance Products
- Experience: 0-2 years in life insurance advisory or customer service.
- 0-2 years in telesales or insurance-related customer support.
- Language Proficiency: Must be fluent in Hindi and English, with at least one additional language from Marathi, Tamil, or Kannada.

Skills:

- Robust communication and persuasion skills.
- Ability to understand customer needs and provide tailored product recommendations.

📌 Customer Support Executive (Pune)
🏢 Quickinsure Insurance Brokers Private
📍 Pune