Key Responsibilities:
- Make outbound calls to existing and potential customers.
- Handle incoming customer calls and enquiries professionally.
- Introduce and explain company product to customers.
- Generate new sales enquiries through telephone calls.
- Follow up with customers regarding enquiries, quotations, and orders.
- Maintain regular follow-ups with prospective and existing customers.
- Understand customer requirements and coordinate with the sales team.
- Share product information, quotations, and other details as required.
- Maintain customer and enquiry records in Excel/CRM.
- Coordinate with the sales and dispatch teams regarding customer requirements.
- Take feedback from customers and maintain good customer relationships.
- Prepare daily calling and follow-up reports.
- Achieve assigned calling and enquiry-generation targets.
Required Skills:
- Good communication and interpersonal skills.
- Positive convincing and negotiation skills.
- Confident and professional telephone manner.
- Customer-handling and follow-up skills.
- Basic knowledge of MS Excel and computer operations.
- Ability to maintain accurate customer records.
- Target-oriented and self-motivated.
- Good coordination and follow-up ability.
Intrested candidate can send their resume on
[email protected] or WhatsApp on +917874175980
📌 Telecaller (Surat)
🏢 AR Career Connect
📍 Surat