The role involves solving business problems by combining data analysis with on-ground business understanding to drive improvements in sales performance, customer lifecycle outcomes, partner productivity, and product usage through actionable, data-backed insights.Key Responsibilities
- Identify and structure high-impact business problems across sales, renewals, customer adoption, and product performance
- Engage with sales teams, partners, customers, and new markets to understand on-ground execution and behavioural gaps
- Analyse sales, usage, and operational data to identify key patterns, correlations, and performance drivers
- Perform funnel, cohort, and root-cause analysis across conversions, churn, upsell, cross-sell, and new product scale-up
- Build early-warning indicators and leading metrics to flag revenue and retention risks proactively
- Translate insights into clear, actionable recommendations and work cross-functionally to drive execution outcomes

QualificationGraduate or Post-Graduate in Engineering, Commerce, Economics, Statistics, Business, or related disciplines,



or equivalent practical experience in business analytics or problem-solving roles within SaaS or platform businesses.

Relevant Experience

5+ years of relevant experience in business analytics, product analytics, revenue analytics, or decision-support roles within:
- SaaS / Platform businesses (preferred)
- Fintech, EdTech, Telecom, or subscription-led companies

Experience working closely with sales, operations, or customer-facing teams is highly desirable.

Skill Sets
- Strong analytical, logical, and problem-structuring ability
- Ability to frame hypotheses and validate them using data
- Solid understanding of SaaS business metrics including sales funnels, customer lifecycle, and subscription/renewal economics
- Hands-on capability with Excel, SQL, and/or Python
- Robust communication, documentation, and presentation skills
- Comfortable working in ambiguous, cross-functional, and execut

📌 DGM / Sr Manager - Business Analytics (New Delhi)
🏢 Busy Infotech
📍 New Delhi